SINGAPORE: In the early weeks of the COVID-19 outbreak, Anthony Tan, the CEO of Southeast Asia's biggest ride-hailing firm, recalls how he mistook ...
, just under 5 per cent of its headcount, after slashing discretionary spending.
As coronavirus measures put the region of 650 million people under lockdown, Grab saw demand eroding for its transport business, but then nearly 150,000 of its drivers switched to becoming delivery men for home-bound customers.
Backed by the likes of China's Didi Chuxing and Japan's MUFG, Grab was already transforming itself into an universal everyday app but the pandemic accelerated the plans, including providing more services for merchants.
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