COVID-19: MOH apology after 357 patients get erroneous SMS that they tested positive – report via yahoosg
SINGAPORE — More than 350 patients received an erroneous SMS message informing them that they had tested positive for COVID-19, said the Ministry of Health .In a reply to media queries on Monday, MOH apologised for any inconvenience and anxiety caused to the 357 patients who had received the erroneous SMS message. They added that no confidential information was breached due to the glitch.
"On 16 May at about 7pm, 357 patients who had previously tested positive for COVID-19 received an erroneous SMS message informing them that they had tested positive for COVID-19, although they had already been informed earlier,” MOH said in its media reply to CNA. "The Ministry of Health has taken immediate steps to rectify the situation once the error had been detected. A follow-up message was sent to all affected individuals by 10pm to clarify that the earlier SMS message had been sent in error, and to apologise for any inconvenience and anxiety caused.According to CNA, two former COVID-19 patients who received the SMS had previously been confirmed as negative and were already discharged.
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