Councillor raises concern after 15-minute wait to report crime on 101 service

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Councillor raises concern after 15-minute wait to report crime on 101 service
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Bailie Chris Ahern hung up due to the delay and believes it could put people off reporting crimes

A Perth and Kinross councillor has expressed concern delays with the non-emergency call system may put people off reporting crimes.

The Conservative councillor raised the issue as Perth and Kinross Council's Housing and Social Wellbeing Committee was provided with an update on a partnership response to anti-social behaviour in the area. He asked police officers at the meeting: "I just wonder is the 101 service going to improve? Am I similar to a lot of others that because you've had a long wait when you get through to 101 they've hung up? And we're not getting crimes reported because they don't know of another route to report low level crime?"He told him: "It is a frustration. I know it is being looked at nationally. I totally share your frustrations.

Chief Inspector Tom Leonard said: "The 101 is mentioned fairly regularly as a source of frustration, as is any kind of call handling service I imagine.

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