'B’s parents said the deterioration of B’s health was extremely challenging and they felt ‘lost and unsure of the best way forward''
According to the report she also claimed the council failed to process an Education Support for Medical Absence re-referral in a timely manner, incorrectly closed B’s case with ESMA, failed to fund alternative provision , and failed to have “due regard to its duty to make reasonable adjustments” under the Equality Act 2010.
Mrs Y was found to have gone “to significant time and trouble” to get the council to put provision in place and arranged and paid for an educational consultant herself. The council will reimburse Mrs Y for sessions with the education consultant, as part of the agreed payments. A spokesperson for Hertfordshire County Council said it takes the findings very seriously and is “working hard” to prevent it happening again.“We are committed to working in partnership with young people, parents, carers and schools to ensure that all children with SEND and EHCPs in Hertfordshire receive the support they need and deserve.”
The council added that it is making new investments into the SEND system amid an “unprecedented increase in requests for specialist provision”.
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