With trending shifts in policies like flexible dress codes, companies are likely to find some tricky waters to navigate. Here are some tips to help managers and employees alike get the most out of this trend towards empowered decision making and flexible policies.
. While more relaxed dress codes have long been the norm for many tech companies, that’s not the case for finance. But what may be more radical is that the financial giant’s new policy doesn’t dictate what’s acceptable or not to wear. Instead, it opts for a “trust-your-judgment approach.” This is a strong signal that they are intent on building a modern work environment that focuses on treating employees as true partners in business vs. work drones who must be kept in line every step of the way.
At this critical juncture of trust and empowerment, companies are likely to find some tricky waters to navigate. Managers have to support staff in a way that is less command-and-control and more collaborative. Employees must start to take risks and trust their own judgment, while still deferring to final decision makers.
For a company like Goldman Sachs, that support may simply be finding opportunities to talk about what attire sets employees up to feel confident, not just comfortable, as well as inspire trust and confidence in the customer. A manager and employee who approach the issue on a case-by-case basis shift the focus to caring for the customer vs. caring about policy..
Another way managers can reinforce problem-solving is to put some process around the way employees bring up issues. When pitching a problem, require employees to come prepared with answers to these three simple questions:? There may be a few issues happening all at once. Being adept at finding the source of an issue is a critical problem-solving skill.This encourages resourcefulness.
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