Amazon just reported its greatest quarter ever, but getting there wasn’t easy. The coronavirus pandemic brought enormous challenges to the tech giant, tripping it up in a way rarely seen in its history.
Amazon.com Inc. just reported its greatest quarter ever, but getting there wasn’t easy. The coronavirus pandemic brought enormous challenges to the tech giant early on, tripping it up in a way rarely seen in its history.
Delivery times and customer reviews slipped, essential items were unavailable in some areas, and worker absences created extended challenges. For the first time in years, the company’s share of e-commerce in the U.S. actually fell.
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