ConsumerWatch: Covid-19’s arrival in SA has changed the game and claims are unlikely to be paid out, writes GeorginaCrouth.
Still planning to take that trip abroad? If so, your travel insurer is probably not going to entertain any coronavirus-related claims because it’s been classified as a “known event”.
Last month, Hollard Travel announced that its insurance policyholders were covered for medical expenses if they contracted the coronavirus, or if they were forced to cancel their travel plans due to the outbreak. Consumers, Colman says, need to check whether their travel cover included cancellation or curtailment caused by Covid-19.
“Ask your provider what your travel policy will cover, what assistance they have on the ground, and what their procedure is in cases of Covid-19 cancellation, infection and treatment,” she says.
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