Concerned about your bottom line? Focus on employee experience paid Workday
I lost my debit card recently. I cancelled it and ordered a replacement in a couple minutes using my bank’s phone app. I also had options to contact my bank via live chat, a phone call, email, or direct message on Twitter or Facebook. Despite the irritation of losing my card, I had a number of communication choices, and an easy time solving the problem, thanks to efficient technology and a good user interface.
As job roles and processes continue to change, people are working at accelerating speeds, creating a demand for organizations to keep up. A critical piece is focusing on the tools and technology of the employee experience that make life easier for people at work—more streamlined, more efficient, and more similar to experiences they have come to expect as consumers.
As Deloitte explains, “employee experience is a bottom-up concept—where processes, places, and workflow are designed around employees’ preexisting tendencies.” The employee, not the employer, should be at the center., “more and more businesses are realizing that employee engagement can directly influence their bottom line. High engagement levels imply fewer sick days, lower absenteeism, reduction in voluntary turnover, and ultimately, higher productivity.
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