📰 The CompetitionCommission is leveling the playing field for online platforms when it launched its Online Intermediation Platforms Market Inquiry report. Read more on TheCitizenBusiness ⬇️
The inquiry started in May 2021 to assess whether features in business-to-consumer online platform markets adversely affect competition between platforms and between businesses using these platforms.These platforms were investigated
The inquiry gathered evidence and held public hearings in November 2021 and in-camera hearings in February 2022 before releasing its Provisional Report in July 2022. Booking.com’s restrictions on hotel pricing on other online channels limits competition and creates a dependency that is used to extract higher commission fees.
Competitors to Uber Eats and Mr D Food are disadvantaged by the lack of transparency on menu surcharges across platforms and restrictions placed on franchisees by national restaurant chains. Google Play and Apple App stores must stop preventing apps from directing consumers to pay on the app’s website and ensure continued free use by consumers of content bought from that website, along with local app curation.
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