What you need to know about the ins-and-outs of commuter savings programs.
Before the COVID-19 pandemic, she would take the train to commute from her home in south suburban Dolton to Chicago.
“Then time went on, and we were still at home, and then I'm looking at my checks one day, I'm like, 'Oh, wow, I'm still getting the deductions for the train ride,'" she recalled.A total of $477.50 sat in her Ventra account, which is the fare system for the Chicago Transit Authority. Howard said she received disappointing news when she asked Ventra for a refund.
Then, last June, she received a refund from a Ventra supervisor. He said her money was approved for a refund, but she would need to fill out additional paperwork.“Every rep that I spoke with after that kept telling me that it was denied," she explained. The CTA said Howard didn’t meet its opt-out conditions, adding: “In this instance, we are moving forward with providing a refund to the rider…” The agency went on to say: “CTA will issue the transit benefit amount back to the third-party administrator used by the rider’s employer to administer its Transit Benefits Program. The TPA will then coordinate the refund with the rider’s employer who will then need to tax the value accordingly and process as needed.
United States Latest News, United States Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
NBC 5 Responds helps to recover losses after luggage is lost by shipping companyNBC 5 Responds helped a North Texas family get compensation for their luggage lost by a shipping company.
Read more »
NBC 5 Responds recovers $12k after check stolen from small trucking businessTwelve thousand dollars is back where it belongs - in the hands of a small business owner. After one of her checks was stolen out of the mail and cashed out of…
Read more »
Woodridge woman gets $99,000 lost in a scam back thanks to NBC 5 RespondsAfter a Woodridge woman lost nearly $100,000 to a PayPal scam, NBC 5 Responds was able to step in and get her money back.
Read more »
NBC 7 Responds helped San Diego couple recover thousandsThey accused an insurance agent of pocketing the money they paid for a policy
Read more »
Lady Gaga calls out ‘hatred’ over trans influencer Dylan Mulvaney's International Women's Day postBrooke Sopelsa is the editorial director of NBC Out, NBC News' LGBTQ digital destination.
Read more »
Nearly 30% of Gen Z women identify as LGBTQ, Gallup survey findsBrooke Sopelsa is the editorial director of NBC Out, NBC News' LGBTQ digital destination.
Read more »