Learn about the most common boarding pass mistakes travelers make and how to avoid them. From name mismatches to forgetting vital information, this guide covers essential tips for a smoother airport experience.
Hiccups and mishaps can happen regardless of how prepared you are, and it’s probably not healthy to spend much time stressing about a flight. Still, staying informed about best practices and learning from common mistakes can help you navigate the experience with less nervousness. Airport experts agree that when it comes to boarding pass es, the most common mistake is for passengers to fail to check the information on it.
What do you need to know? Is everything correct? Does your pass match your other materials? Former airline pilot and associate professor at the University of Nevada at Las Vegas who has expertise in commercial aviation., stated, “If there is any mismatch, you will not be able to get through security and not be able to board your flight until the mismatch is resolved.” , a deputy handling manager and former check-in agent at Menzies Aviation, has seen this, too — particularly with names being spelled incorrectly or incompletely. Some names aren’t updated, either: People may type in a maiden name or their partner’s last name even though it’s inconsistent with their other documentation. For what it’s worth, the point of the nitpicking isn’t to annoy you, as tedious as it may seem. Iepure explained it’s a safety and security issue, and that the fix doesn’t have to be a huge thing. “This is a simple and possible process if they show up on time at the airport and ask for support at the check-in counters,” she said. “The major problem is if they go straight to the boarding gate and try somehow to board the flight with the wrong name on the boarding pass.” It’s also important to know the time, gate and other info on your boarding pass ― but don’t forget, it’s subject to change. ― the CEO of AB Aviation Group, and a former airline manager and frequent traveler ― experienced a seating change when traveling on a humanitarian mission. After reclassifying his trip as medically related travel, the airline switched his seat and decided he was ineligible to sit in the exit row. “I did catch the change,” he said, “but was unable to do anything to correct it, and was forced to travel on a redeye in a seat near the rear of the aircraft.” All of that is to say that while we’re looking at one core mistake here, avoiding it entails multiple steps. Rimmer encouraged the following:Verifying your flight details, such as the flight number, time and route (and staying updated on changes) Confirming that your seat assignment agrees with your boarding pass (especially if you paid for an exit row or extra space seating) Ensuring your boarding group is correct so you have enough overhead space and can bring your carry-onNot checking your boarding pass info isn’t the only common mistake at the airport, unfortunately. Airport workers flagged some other ones to avoid:It’s OK — smart, even — to play it old-school (read: have a paper backup). And even digitally, you want to have options. “Phone battery issues or app malfunctions can leave you without access to your pass,” Armitage said. Besides having your boarding pass available on the airline’s app, he encouraged printing a copy and taking a screenshot of the digital pass.Bubb often saw people not paying attention to their flight information — such as their day of travel, flight number, departure time and airport identifiers — when theyHe encouraged keeping the above information in a note on your phone. Texting it to other people is a before they’re even at the airport. You can typically check in 24 hours in advance, from wherever you are, online or on the airline’s app., Air New Zealand’s general manager of airports, has seen people lose their boarding pass. “It is more common than you might think,” she said. “But there’s no need to stress if it happens to you.” If you lose your pass, just head to the gate, she said, and the team can print a new one after verifying your passport or ID. And, again, having a copy on the airline’s app can be helpful too. “It not only reduces the hassle of misplaced paper passes, but also keeps you informed on up-to-date information on your flight, including any gate or schedule changes,” Boyer said
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We're Airport Workers. This Is The No. 1 Mistake We See People Make With A Boarding Pass.Ashley Broadwater is a freelance writer who focuses on relationships and health topics. Passionate about intersectional body positivity, mental health and sexual health, she aims to help others have a positive relationship with their bodies, themselves and other people.
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