Higher education minister Blade Nzimande has appointed a ministerial committee of inquiry to conduct an independent investigation into the business processes, systems and capacity of the National Student Financial Aid Scheme (NSFAS).
He wants the committee to make recommendations about the short-term and long-term changes necessary for an effective financial aid system at NSFAS.
The “student-centred” model involved the direct funding of students by NSFAS and was intended to provide an improved information technology platform for submitting and processing student applications, where students applied directly to the scheme through an online application system. “By August 2018, there were still aspects of the 2017 student funding cycle that had to be resolved, and these had a knock -on effect on the 2018 funding cycle.”
He said the root causes of these problems were multiple and complex, and related to problems in the areas of business processes, policy and controls, and staffing capacity. Nzimande said the NSFAS management and administration team will be expected to work closely with the committee of inquiry and provide all relevant reports, reviews and investigations undertaken by the NSFAS to the investigation team.
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