Dr Mathabo Mathebula has appealed to the public not to pitch up at the Steve Biko Academic Hospital for outpatient care during the night, as only emergencies are a 24-hour service. pretorianews
Pretoria - There’s a problem at Steve Biko Academic hospital, and in part it is the patients who are aggravating it. The hospital’s chief executive, Dr Mathabo Mathebula, has appealed to the public not to pitch up at the hospital for outpatient care during the night, as only emergencies are a 24-hour service.
The appeal comes as the hospital struggles with long queues, and patient complaints of waiting all day to be seen or to collect medication. “Nevertheless, due to the high burden of diseases, coupled with public patients failing to honour their appointment times, we have long queues,” Mathebula says. When they arrived at 4am there was already a long queue of patients waiting outside the hospital. They spoke to patients who painted a picture of frustration.
Speaking to the Pretoria News yesterday, Bloom said the hospital had always blamed the queues on people who did not honour their appointments, but on Thursday he spoke to people in the queue, and they all said they did have appointments on that day.
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