How coronavirus turned supermarket workers into heroes
Raymond Lopez doesn’t carry a stethoscope or wear a gun. He’s more at home on a loading dock than in a fire station.
Markets are about the only place we’re still allowed to gather en masse. And their employees — pressed into service in ways they never expected — are our new first responders. They’re apt to see us at our worst, and they aim to ease our strain.We ought to thank them for their service, not blame them because market lines are long or inventory is low.
Lopez manages the order and delivery process at his Vons. He’s the person we expect to keep the shelves stocked, and Lopez and his team are working on overdrive. Still, I’ve witnessed scenes that make me marvel at their patience and understand why nerves are fraying.
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