GoPuff, a billion-dollar delivery app popular among college students looking for beer and junk food, is now bringing groceries to healthcare workers
Six hospitals and counting have signed on, including: University of Pennsylvania and Thomas Jefferson University Hospital in Philadelphia; Children's National Hospital in Washington, D.C.; and Northwestern Memorial, Roseland Community and Saint Anthony hospitals in Chicago.
The company is encouraging employees interested in joining toIt’s the latest example of a company looking to play some small role in assisting healthcare workers who are on the front lines of the coronavirus pandemic. For instance, Starbucks is offering free coffee, Allbirds and Crocs are donating shoes, and Uber Eats is giving awayMeanwhile, online grocery delivery has been putting up a poor showing in what amounts to its first test at scale amidst the coronavirus outbreak. The largest such services in the U.S. from Walmart, Amazon and Instacart have been grappling with record demand in recent weeks that has led to essentials going out of stock and delivery windows being extended far past their normal timeline — or even unavailable. GoPuff has been largely overlooked as a player in grocery delivery, despite its vast network in 170 cities and ultra-fast average delivery time of 30 minutes, which the company says has not been impacted in the past few weeks. GoPuff said its employees have been doing “a great job keeping inventory in stock” and, since it does not allow customers into its warehouses, it is not competing with in-person shoppers for inventory. GoPuff was started in 2013 by Yakir Gola and Rafael Ilishayev when they were juniors at Drexel University in Philadelphia. It began offering late-night delivery on convenience store items like snacks and energy drinks to college kids. It expanded rapidly into dozens of college towns and quietly raised $750 million from SoftBank in 2019. Today, it offers more than 2,500 items, including cleaning supplies, over-the-counter medications and baby products. Like other delivery services, it has introduced a no-contact delivery option, allowing customers to request that drivers leave orders at their door. It has seen a spike in orders for household essentials, as well as meat, bread, pasta and canned food. To meet heightened demand, the company plans to add thousands of additional drivers and warehouse employees in the coming months.
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