A new forecast from International Data Corporation (IDC) shows that worldwide revenues in the collaboration applications market grew 28,4% year over year in 2021 to $29,1-billion. This growth was driven by a series of factors including companies expanding collaboration to more people, the purchase and integration of multiple solutions to better meet corporate needs, and […]
A new forecast from International Data Corporation shows that worldwide revenues in the collaboration applications market grew 28,4% year over year in 2021 to $29,1-billion.
And the growth extended across all the collaboration markets and submarkets identified by IDC, including team collaboration applications, conferencing, virtual events, enterprise communities, and email applications. “The expectation and adoption of these applications inside and outside the workplace is now a given,” says Wayne Kurtzman, research vice-president: social, communities and collaboration at IDC. “In the years ahead, collaboration platforms will become more engaging, visual, functional, and community powered.
Enterprise communities will be a market to watch. Companies that do not provide a well-moderated community will have users, even for business-to-business companies, quickly form communities where the enterprise cannot leverage it.
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