The question of the extent of Coinbase's operations in India was triggered after it sent emails to some customers asking them to withdraw their funds by September 25.
Coinbase clarified that while its exchange remains inactive in India, its wallet services and tech hub remain active.
There was some confusion around the status of Coinbase's India operations after the exchange sent emails to some customers asking them to withdraw funds by Sept. 25.The exchange has clarified that its exchange operations were suspended many months ago, as, but its other products like the Coinbase Wallet continue to be available as a service for Indian customers, and its tech hub remains active.
The question was triggered after the exchange sent an email to some customers on Sept. 9 as a"friendly reminder" to an email from June 26. CoinDesk has seen copies of both emails after a user shared them. Most of them were friendly reminders but fresh emails to some customers may have also been sent out.
The June 26 and Sept. 9 emails were sent to some Indian users using its exchange product in non-Indian jurisdictions. It was also sent to some non-Indian users. It asked customers to withdraw their funds by Sept. 25, 2023. The emails said"we will be discontinuing all services" to the account because they"no longer meet our updated standards for these services.
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