City of Jo'burg says residents can now submit their water and electricity meter readings themselves.
The City of Johannesburg says residents can now submit their water and electricity meter readings themselves using the e-Joburg self-help portal.
The City says the new service will reduce customer frustrations. There have been frustrations and complaints about the City’s billing crisis which saw customers complaining about high water and electricity bills received from the City. The City’s Nkosana Lekotjolo explains, “Residents can provide a photo of their own meter readings they have taken via the e-Joburg self-help website at their nearest walk-in Customer Service Centre via the Call Centre or email to any of the regional email addresses specific to their region.
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