City auditor reports on Saskatoon Transit winter service failures

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City auditor reports on Saskatoon Transit winter service failures
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Report states management failures — not a global parts shortage — were at the root of last winter's failed bus service. yxecc

City of Saskatoon independent auditor Saleem Sohail found ineffective operations in Transit’s parts department, poor governance processes and inadequate preventative maintenance caused the disruptions that left many stranded in the cold, waiting for buses that didn’t come.We deliver the local news you need in these turbulent times on weekdays at 3 p.m.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc.

Terry Schmidt, the city’s general manger of transportation, was asked why he didn’t question McDonald’s claims about the source of the problems. City manager Jeff Jorgenson stepped in to answer for him, saying general managers rely on department directors for accurate information, but investigate once they have reason to question that information.Article content

Schmidt also sought to reassure the committee that there will be better communication for bus riders should service go down. The committee heard about instances when cancellations of routes were only flagged for Transit customers after their buses’ scheduled arrival times. Schmidt said there are also discussions about finding more ways for people to get information on bus routes.Article content

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