Chipotle customers are claiming that filming employees results in larger portions amid ongoing complaints about reduced portion sizes and high food prices.
Chipotle, known for its fast-casual options with an appealing price point, has recently faced social media backlash, with many customers complaining about small portion sizes amid ongoing frustration over high food prices and inflation.The controversy has caught the attention of influencers like Keith Lee, who previously partnered with the chain. He criticized the steak quesadilla he made famous, dropping his rating from a 10 to a 2.5.
"Guests of Chipotle can completely customize their meal in restaurants by vocalizing their desired portions or digitally selecting extra, light, normal, or on the side when choosing from the list of real ingredients," said Laurie Schalow, Chipotle’s chief corporate affairs and food safety officer, in a statement obtained by Restaurant Business. "We have not changed our portion sizes, and our guests continue to appreciate the value we offer them.
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