Chick-fil-A's attempt to improve its waffle fries with a new recipe has ignited a firestorm of criticism from fans.
Chick-fil-A announced a recipe change for its popular waffle fries, aiming for increased crispiness. While the company states the taste remains the same, customers have expressed significant disapproval online. Some complain about the addition of pea starch in the new recipe, citing concerns for those with pea allergies. Chick-fil-A says the change has been tested for over a year and maintains the new fries offer the same great taste with enhanced crispiness.
This isn't the first time Chick-fil-A has modified a menu staple, and the reaction to the waffle fry change highlights the importance of customer feedback in food brands
CHICK-FIL-A WAFFLE FRIES RECIPE CHANGE CUSTOMER BACKLASH ALLERGY CONCERNS
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