Some businesses in Chicago are turning to Artificial Intelligence to detect and prevent shoplifting and theft, including a convenience store in the South Loop.
That store has been hit many times before by shoplifters, but now they’re relying on AI technology to provide another set of eyes to help prevent crime and to keep prices low.“We feel a little more comfortable, we feel a little safer,” said Jonathan Nowak, general manager. “They’re going to think twice before they do something."
“Most of the time you know they’re like 'I didn’t steal nothing,' but I’m like, 'here’s the video here’s the AI footage,'” said Nowak. “We confront them and tell them please give it back or you know, don’t come back, or get the money,” said Nowak. “We do what we can to stop it. It helps a lot with the theft because as you know in every store so much theft now, for stores that stay open we need something like this to help us stay open.”So how does the technology work? NBC Chicago put it to the test. We’re told the AI software detects gestures and movements of someone stealing, like putting a drink in their bag or coat pocket.
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