The ABC7 Consumer I-Team usually looks into scams targeting the consumer, but this one is a little bit different. In this case, the customer is trying to rip off the restaurant. It starts with a complaint and then threats of a horrible online review.
A Tri-Taylor, Chicago restaurant owner is warning the industry about a new scam where customers are ripping off businesses.A local restaurant owner is alerting others in the industry Thursday about what he calls a new scam to rip- off business owners.
The signs and new policy are all because of the bad behavior of some customers, many late at night, eating most of the food but then complaining about it, looking to get a free meal. "And, you know, making comments like, 'oh, the food is bad and this is garbage. I don't want to pay. I want my refund. Now you got to give me my refund. I was going to give you a bad review,'" Tran said.
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