Chewy is doggedly trying to expand into pet telehealth

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Chewy is doggedly trying to expand into pet telehealth
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Experts think the company could be barking up the wrong tree when it comes to online vet visits.

, some remain staunch in the beliefs that it simply is no substitute for in-person examinations and treatment. To some veterinary experts, such as Linda Isaacson, a veterinarian in Brooklyn, New York, speaking with, the potential costs outweigh the benefits. “I think it works better for human medicine, but for animals, you know, it wasn’t ideal,” Isaacson said of her experiences with similar online services.

Still, it’s unlikely that companies such as Chewy will abandon efforts to garner larger footholds in the animal telehealth industry—in some instances, it could feasibly be an alternative for pet ownersBut for now, many professional vet organizations remain committed to traditional methods of treatment.

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