In an interview, the head of ChatGPT says ‘we have to give people some level of predictability when there’s a major change.’
After the backlash to replacing its 4o model with GPT-5, OpenAI will no longer get rid of old models without a heads up. “In retrospect, not continuing to offer 4o, at least in the interim, was a miss,” Nick Turley, OpenAI’s head of ChatGPT, said on Tuesday. In an interview with The Verge, he said it was surprising to see the “level of attachment” people had to 4o.
” Even still, a vocal part of ChatGPT’s user base strongly protested the switch from 4o to GPT-5. On Reddit, people compared the change to losing a close friend or loved one, while others criticized GPT-5’s responses for being shorter and less helpful. Altman announced on Tuesday that 4o is back as an opt-in model for all paying ChatGPT users.
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