AI chatbots blur the line between intimacy and secrecy, posing risks for users with national security interests and access to sensitive information | Analysis
This past spring, news broke that Massachusetts Air National guardsman Jack Teixeira brazenly leaked classified documents on the chat application Discord. His actions forced the U.S. intelligence community to grapple with how to control access to classified information, and how agencies must consider an individual’s digital behavior in evaluating suitability for security clearances.
Marketed as digital companions, lovers and even therapists, chatbot applications encourage users to form attachments with friendly AI agents trained to mimic empathetic human interaction—this despite regular pop-up disclaimers reminding users that the AI is not, in fact, human. As an array of studies—and users themselves—attest, this mimicry has very real effects on peoples’ ability and willingness to trust a chatbot.
Some intelligence officials are waking to the present danger. In 2023, the UK’s National Cyber Security Centre published a blog post warning that “sensitive queries” can be stored by chatbot developers and subsequently abused, hacked or leaked. Traditional counterintelligence training teaches personnel with access to sensitive or classified information how to avoid compromise from a variety of human and digital threats. But much of this guidance faces obsolescence amid today’s AI revolution.
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