A woman from Connecticut won a year's supply of Charmin toilet paper in an email that the company later admitted was sent in error. The woman, Judy Senft, received the email after taking an online quiz and was initially thrilled about her win. However, she was later contacted by Charmin, who apologized for the mistake and explained that the email was sent in error.
NBC CT Responds is the first to report how a well-known toilet paper company got itself in a bit of a mess. Judy Senft was psyched when she got an email saying she won a year’s worth of Charmin toilet paper. In turn, it would be giving her a $2 Charmin coupon, closing its email with, “Thank you for rolling with us.” After taking an online quiz, Senft received the congratulations email from Charmin. “I tell all my coworkers, ‘Oh my God, you’re not going to believe this.
’ And of all things to have won, toilet paper, and that’s what made the story so good because it’s not every day you hear of somebody winning a year supply of toilet paper,” Senft told NBC CT Responds. When you call Charmin, you get this recording: “If you are calling about an email you received regarding winning the Charmin Super Mega Sweepstakes, unfortunately, the email was sent in error. We apologize for any confusion. No additional action is needed.” It’s been a rough year for Senft: a broken back, then she blew out her shoulder, and now this. Charmin has since made Senft a more cushy offer: Senft’s $2 forgiveness coupon, now $50. “I was afraid it was trivial, and I don’t want to be known as the woman with the toilet paper story. It’s embarrassing, but at the same time it just really felt wrong and Procter & Gamble is a big company,” she said. NBC CT Responds has reached out to Procter & Gamble, the owner of Charmin for a comment, and to find out how many people experienced what Senft did
CHARMIN TOILET PAPER SWEEPSTAKES EMAIL ERROR PROCTER & GAMBLE
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