Thousands Cash App and Square customers were unable to access their accounts or send money Thursday and early Friday due to system outages impacting both payment services.
Outage reports for both platforms picked up around the same time Thursday afternoon, according to data from outage tracker Downdetector. In the hours following, numerous customers took to social media to share error messages and frustrations about not being able to access their money.
In a later update to its online status portal, Square said that its services were “steadily regaining their functionality” Friday morning. “We’re continuing to get the ability to send payments and cash out back up and running,” Cash App wrote on its status page Friday morning. On Thursday night, the payment service urged those experiencing issues to “not reattempt any actions such as sending and receiving payments.”
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