CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks Wednesday. That led to an outage that has continued to impact operations.
FILE - Vehicles sit in a row outside a dealership, June 2, 2024, in Lone Tree, Colo. Car dealerships across North America have faced a major disruption this week. CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday, June 19, 2024.
CDK serves more than 15,000 retail locations across North America, according to the company. Whether all of these locations were impacted by this week’s cyberattacks remains unclear.CDK is investigating a Wednesday “cyber incident” and the company shut down all of its systems out of an abundance of caution, according to spokesperson Lisa Finney.
In light of the ongoing situation, a spokesperson for Stellantis said that many dealerships had switched to manual processes to serve customers. That includes writing up orders by hand.
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