Car dealerships are being disrupted by a multi-day outage after cyberattacks on software supplier

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Car dealerships are being disrupted by a multi-day outage after cyberattacks on software supplier
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Car dealerships across North America have faced a major disruption this week

FILE - Vehicles sit in a row outside a dealership, June 2, 2024, in Lone Tree, Colo. . CDK Global, a company that provides software for thousands of auto dealers in the U.S. and Canada, was hit by back-to-back cyberattacks on Wednesday, June 19, 2024. Car dealerships across North America have faced major disruptions this week.

CDK Global is a major player in the auto sales industry. The company, based just outside of Chicago in Hoffman Estates, Illinois, provides software technology to dealers that helps with day-today operations — like facilitating vehicle sales, financing, insurance and repairs. CDK “executed extensive testing," consulted third-party experts, and restored its core DMS and Digital Retailing solutions by the afternoon, Finney said in a prepared statement.

The message added that the company was aware of “bad actors” posing as members or affiliates of CDK to try to obtain system access by contacting customers. It urged employers to be cautious of any attempted phishing.

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