These are the skills South Africa’s banks are looking for in 2023.
While South African banks continue to source individuals with financial expertise, skills in information technology , digital technology, and emerging risk advisory, among others, are in high demand in 2023 due to strong digital uptake.
In 2022, Nedbank saw a 50% increase in new digital sales, while app transaction volumes increased 239% from pre-Covid 2019. Additionally, Brown noted that Money app active users increased by 157%, and app transaction values increased by 273%. Head of Spend and Customer Value Management at FNB Card, Ashley Saffy, said that consumer preference towards digital banking and smart devices is due to convenience and a higher level of security.
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