'This is an unacceptable way to treat any human,' the owners wrote on Facebook.
A Massachusetts restaurant is garnering national attention after closing for a"day of kindness" following an increase in"unacceptable" behavior from customers.
Brandi Felt Castellano and her spouse, Regina Felt Castellano, the owners of Apt Cape Cod, a local establishment in Brewster, Massachusetts,July 8 that they would be closed for breakfast that day and wouldn't open until 5:00 p.m., when they began serving dinner. The decision was made after last Thursday,"when a man berated one of the restaurant’s young employees for telling him that they could not take his breakfast takeout order because the restaurant had not opened yet,""As many of our guests and patrons treat us with kindness and understanding, there have been an astronomical influx daily of those that do not, swearing at us, threatening to sue, arguing and yelling at my staff, making team members cry," wrote the owners on...
The Castellanos wrote they had decided to"take the day" and give restaurant employees"time deep clean the restaurant, train, and treat my staff to a day of kindness." "Please remember that many of my staff are young, this is their first job, or summer job to help pay for college," the owners continued."We have had to make adjustments due to the increase in business volume, size of kitchen, product availably and staffing availability, we are not trying to ruin anyone's vacation or day off.
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