Can you trust healthcare provider reviews? How to spot fakes

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Can you trust healthcare provider reviews? How to spot fakes
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A consumer watchdog questions a Houston dental practice's reviews.

When you’re choosing a doctor or a dentist, would their online reviews pass a checkup?An analysis by The Transparency Company, which probes online reviews, found up to 20% of physician reviews are suspicious, meaning they may not be from real patients.It caught our attention when former federal investigator Kay Dean of Fake Review Watch posted a video on its YouTube channel about Glo Dental Group, which has received hundreds of glowing reviews on Google and Facebook.

Google just removed 525 of nearly 1000 Glo Dental reviews across its four locations, telling us they "are removing policy-violating content." After Dean posted her video, Glo Dental says they reported the reviews to Google. But Dean says Google usually removes reviews after she posts her videos on the Fake Review Watch YouTube channel. But both Arenas and Dean say Google should do more to stop fake reviews.We asked Google what it's doing to stop them.

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