He has an envious resume of Silicon Valley experience. Now, he's being tasked with fixing California's DMV.
Tech entrepreneur Steve Gordon got a glimpse of how wary Californians are of the Department of Motor Vehicles when he visited an office near his San Jose home at 6 a.m. one morning and found people waiting in line — even though the doors didn’t open until 8.
“I actually wrote a book with a preamble that said that DMV is on the leading, cutting edge of 1973,” Newsom said of his 2013 book on reinventing government, “Citizenville.”The governor is putting a lot of stock in Gordon’s Silicon Valley experience, which includes more than three decades in the tech industry working for firms including Cisco. He was a founder of the travel firm MySeatFinder, and more recently was a managing partner at ZTransforms, a technology and consulting company.
He leaves the private sector to take over a state agency with 9,711 employees, 172 field offices and a $1.3- billion budget . The agency is responsible for licensing 27 million drivers and registering 35.7 million motor vehicles, including motorcycles.He was one of five DMV managers appointed last month by Newsom as part of a shakeup of the agency. The governor said he was impressed by Gordon’s willingness to take on a tough public-sector job.
Both Gordon and Newsom acknowledge that the reform and modernization of the DMV is going to be a years-long process. Additional problems cropped up last year when the DMV admitted to tens of thousands of errors in the rollout of its new voter registration system — p eople were unknowingly registered to vote or mistakes were made in their registration status. The program produced 84,000 duplicate records and more than twice that number with political party mistakes, according to
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