One disgruntled customer, who he branded 'a mad moron', took their negative review online.
But it was then Dan, who wasn’t aware up to that point the business was even on Tripadvisor, wrote a scathing response - insisting he only uses fresh and high-quality products.Sourced“Superb - didn’t even know we had Tripadvisor but here we go. Not sure if you’ve reviewed the wrong place but anyway let’s dissect this bogus attempt at smearing my business.”
He also said: “I am always open to critique, but this is just plain and simple nonsense. What I won’t tolerate is a berating of my business and my team's work that is totally unjustified.
“I didn’t even know we had one, and when I looked and saw this stinking review, I just thought that is absolutely false. “It is so easy to slander someone behind a computer, but I just knew I had to stand up and back myself up because I knew I was correct. “I thought here is an opportunity to show folk who we are, and I think my customers respect the honest response.”
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