More than half of the major energy companies' customers could be able to claim back money on their bills, as it emerges that millions of people are sitting on growing piles of credit
It's been revealed that millions of people have accumulated credit with their energy suppliers, including major North West providers and others like Scottish Power. On average, households have built up around £210 each in credit through winter energy bill payments.
"In recent years, when bills have been so high and unpredictable, it has been a good idea to keep a lot of credit with your energy supplier. However, the fall in prices this spring means that consumers with excessive credit may want to consider reclaiming some of it. Collectively, credit is £3.4 billion lower than last year, potentially due to higher energy bills compared to the previous winter when households received £400 government support towards power bills. There's an imbalance as one in seven consumers harbour balances over £300 while one in 20 hover above £500 but only a quarter plan to request a refund.
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