A British family has demanded a £3,000 refund after claiming a nightmare holiday in Egypt left them sick from restaurant food and enduring filthy and hazardous hotel conditions throughout their stay.
A British family demanded a £3,000 refund after claiming a nightmare holiday in Egypt left them sick from restaurant food and enduring filthy and hazardous hotel conditions throughout their stay.
Scott Edward, 36, from Newport, South Wales, had travelled to Hurghada for a family holiday in January, accompanied by his wife Katie and children Freddy and Alexandra. After an exhausting 18-hour journey filled with delays and transfers, they checked into the four-star Eagles Downtown Zahabia Resort & Aqua Park. Their trip got off to a rocky start when they checked into a filthy room with no working Wi-Fi, forcing them to request a room change.
From there, things only went from bad to worse. Renovations turned their holiday into a stay at a construction site, according to Scott, who reported finding a mouldy, dirty room and an unclean toilet. He also mentioned finding faeces and urine all around the toilet that had not been cleaned. The family was left bedridden after eating at on-site restaurants, causing them to miss out on pre-paid excursions while spending extra money on transport and additional food.
They also cited hazardous, broken equipment, construction debris, and electrical shocks in the resort's amenities. Scott is currently expecting a £3,000 refund from Loveholidays, the company he booked through, after receiving just £104 initially for the family's ordeal
Please follow us on Google to support us Egypt Hurghada Eagles Downtown Zahabia Resort & Aqua Park Loveholidays Scott Edward Katie Freddy Alexandra Filthy Room Broken Equipment Construction Debris Electrical Shocks Mouldy Dirty Room Unclean Toilet Faeces And Urine On-Site Restaurants Pre-Paid Excursions Transport Additional Food Hazardous Broken Equipment Construction Debris Electrical Shocks Mouldy Dirty Room Unclean Toilet Faeces And Urine On-Site Restaurants Pre-Paid Excursions Transport Additional Food
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