“Put bluntly, the single biggest shared experience of former staff is a residual feeling of fear.'
He promised that the company would be focussed on listening, learning and acting on the letter and said the company was"committed to doing better".
In response to the letter, BrewDog’s Watt said: “At BrewDog, we are focussed on building the best business we can, which is why the open letter we saw on Twitter was so upsetting, but so important. Our focus now is not on contradicting or contesting the details of that letter, but to listen, learn and act.
“As a fast growing business, we have always tried to do the best by our team — we do have many thousands of employees with positive stories to tell as a result. But the tweet we saw last night proves that on many occasions we haven’t got it right. We are committed to doing better, not just as a reaction to this, but always; and we are going to reach out to our entire team past and present to learn more."It's hard to hear those comments, but it must be harder to say them.
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