An insider has now quit, saying it was like 'the blind leading the blind' 🤦♀️
earlier this month to test the NHS app the scheme will use.
But the worker, whose location is unknown, describes how minimal training was offered and supervisors provided no clarity when asked for support. Health Secretary Matt Hancock has previously said those working on the system would be well trained. But this worker suggests everyone who did the training alongside them was similarly unsure of how to do their job and spent their time stuck in an online chatroom with extremely limited help and nothing to do.The worker went on: ‘Motivated as I am to help out during this difficult time – and after two weeks of doing “pretend” work on the track-and-trace programme – I have decided to quit and try to find a real way to help people.
‘If Boris Johnson or Matt Hancock are reading this, I’d ask them to please go into the chatrooms you created and read what people are saying.‘And none of them have any faith that we’re properly set up to fight any increase in infection rate from this pandemic.’Get in touch with our news team by emailing us at
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