After two deadly crashes, Boeing is struggling to regain the confidence of its airline customers, regulators and the flying public.
"If we're not safe, you're not safe," said Southwest Transport Workers Union spokesman Chad Kleibscheidel, who added that the union is continuing to speak with Boeing and that flight attendants will not be forced to fly on any aircraft they don't feel safe on.
Airlines that have inducted the 737 Max into their fleets over the past two years have had canceled thousands of flights during the peak summer travel season, when airline revenue is generally the highest of the year, denting revenues at some of the largest airlines. The three U.S. airlines with the Max in their flights removed the plane from their schedules through August.
Airlines including Southwest and United said they won't charge passengers to change their flights if they are skittish about traveling on the Max. American doesn't have a rebooking policy for the 737 Max currently but "we will always work to ensure we have policies and procedures in place that take care of our customers and team members," said spokesman Ross Feinstein.
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