Boeing interview transcripts paint picture of chaos in 737 Max assembly

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Boeing interview transcripts paint picture of chaos in 737 Max assembly
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Some workers described recurring problems that slowed them down and resulted in work being done out of the normal order, causing pressure to mount.

By Lori Aratani and Ian Duncan, The Washington PostA 737 MAX 8 airplane on the assembly line in Boeing's assembly facility in Renton, Wash.

According to the transcripts released Tuesday, some workers described pressure from their bosses to move aircraft through the production line. A manager responsible for the final manufacturing stages said a problem with the panel led to him receiving “a lot of phone calls, a lot of emails.”“I want to see everybody’s mentality is to slow down a little bit and get things done correctly instead of pushing and just need to be done,” the manager said.

Among those appearing at the hearing are Boeing leaders including Elizabeth Lund, the senior executive overseeing the quality in the company’s commercial airplane division, and Terry George, a top executive with Spirit AeroSystems, the Boeing supplier responsible for manufacturing the fuselage involved in the accident.

Boeing said it has already taken steps to prevent a reoccurrence, including ensuring that all work on aircraft moving through final assembly is properly documented.

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