Capitec’s online and mobile banking channels have been having issues since early on Thursday, while complaints in the afternoon suggest that ATMs and card payments had also gone offline.
Capitec was hit by a significant service outage on Thursday — with online banking, mobile banking, card payments, and ATMs offline.The bank confirmed
“We are aware that some of our clients are experiencing issues on our app, Internet banking and USSD services,” Capitec stated. “We want to assure you that we are on it and doing everything possible to resolve the issue.”showed that reports of issues first started from around 05:00. Although the bank’s morning statement said that ATM and cards were working, several reports on Downdetector and Twitter claimed otherwise.
At the time, MyBroadband found it possible to log in to the Capitec app using our office’s Wi-Fi connection but not while connected to MTN’s network.
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