The president is set to announce Monday that the Department of Transportation is launching an effort to set new rules that would guarantee compensation when disruptions occur that are under airlines’ control, the White House said.
The administration has not outlined specifics of the proposal and it would probably be months, if not years, before such a rule went into force. But with current aviation rules only requiring refunds, a compensation rule would mark a major shift in how the Department of Transportation regulates air travel, and any proposal is likely to be opposed by the industry.
The Transportation Department last year published a dashboard that allowed travelers to compare what help individual airlines had promised to provide travelers in the event of a cancellation or significant delay. That step led several airlines to pledge new help for stranded travelers.that will list whether airlines provide cash or other forms of compensation. No airlines provide cash, according to the Transportation Department, but some provide frequent flier miles or travel credits.
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