This year, before the 2024 holiday season kicked off, the Biden administration's new rules took effect, requiring automatic cash refunds for canceled or significantly delayed flights. These new regulations, first introduced by the Department of Transportation in April, aim to simplify the refund process for travelers.
Over the next month, there will be millions of travelers passing through airports around the nation. Unfortunately, the holidays are synonymous with travel disruptions , including delayed or canceled flights. But this year, before the 2024 holiday season kicked off, the Biden administration's new rules, which require automatic cash refunds for canceled or significantly delayed flights, took effect.
Prior to the rule taking effect, airlines set their own standards for what flight changes warranted a refund. Passengers then had to "navigate a patchwork of cumbersome processes to request refunds owed to them," the DOT said. The rule was established to "address persistent issues reported by airline passengers who were trying to obtain refunds they were owed," the DOT said.
Holiday Travel Automatic Refunds Biden Administration Department Of Transportation Travel Disruptions
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