This scam usually involves a text message from a company claiming to be from “Health Services,” “Health Solutions,” or “Innovative Partners,” the Office of The District Attorney said in an email Monday.
Attorney General Michelle Henry is warning Medicaid recipients in Pennsylvania to beware of a text message-based scam that alleges coverage has lapsed and payment is required.has learned of an increase in scammers sending text messages to those enrolled in Medicaid, a press release sent out Monday said. The scammers then link the consumer to someone on the phone who demands payment information to continue health care coverage.
“Scams are constantly evolving and target consumers in a variety of ways, so we all have to be alert and vigilant when receiving unsolicited contact,” Henry said in the release. “A general rule of thumb is to never provide payment information over the phone, via text, or online — unless you have done your homework on the caller and are sure they are legitimate.”
Suspicious calls or texts regarding Medicaid or other benefits programs overseen by the Department of Human Services should be reported to the DHS Fraud Tip-line at 1-844-DHS-TIPS . It is important to note that DHS does send informational text messages and phone calls to people who receive SNAP, Medicaid, and other benefits from the number 1-833-648-1964. However, DHS’ text messages will not include:Pennsylvanians who have questions about whether a call, text, letter, or other communication is legitimate should contact their local County Assistance Office or the DHS Customer Service Center at 1-877-395-8930.
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