Several Jitterbug phone users have been unable to make calls on their devices for a few days because of the shutdown. New phones are being offered to customers if their devices aren’t working.
"We are aware that some users of Jitterbug Flip phones continue to experience inability to make or receive calls."
"First and foremost, we express our sincere apologies for the inconvenience this may have caused. The issue was triggered by a recent network update. Since learning of the issue, we have worked day and night to find a solution. Also, we continue our attempts to contact all potentially impacted customers.""We are sending a working, newer version of the phone to all customers that contact us and report that their phone is not working.
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