The Barnes & Noble CEO says sales are rising because he trusts his booksellers to 'create good bookshops' and run each store the way they want to
According to Daunt, big retailers — including Barnes & Noble before his arrival —"ran terrible bookstores" due to their commitment to"core retailing principles" that value"consistency."
He believed bookstores must cater for their local communities."If you're in Alabama, you should run a very different bookstore to if you're on the Upper West Side of Manhattan," he told Business Studies.
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