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Bank of America will reimburse customers more than $100 million and pay $150 million in fines for “double-dipping” on overdraft fees, withholding reward bonuses on credit cards and opening accounts without customer consent.
Empowered by a broad mandate from the White House, Chopra and the bureau have focused heavily in the past year on the issue of "" — fees charged to Americans that are often seen as unnecessary or exploitative by banks, debt collectors, airlines and concert venues. Banks such as BofA, JPMorgan Chase, Wells Fargo and others have been a target for the bureau under the Biden administration.
The bank ended this practice last year, but will still have to repay customers who got charged before the policy was changed.
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