An Avon restaurant owner claims Uber Eats, a major food delivery service, owns him at least $1,100.
AVON, Ohio -
Tom Wagner, owner of Railroad Brewing Company, has been working with Uber Eats since February, and told 19 News he has not received payments. “Might not seem like a lot of money to some, but for a small business like us, it’s a big deal for us,” said Wagner.“I realized we hadn’t received any money from them.”
Wagner checked his account and saw the routing number was wrong, pointing to a a bank he doesn’t use.Uber Eats receives the full payment immediately when a customer orders from his restaurant.“We’ve made the food, customers received the food,” he said. “That’s our cost that went out the door, and we’ve yet to been paid for it.”He contacted the sales representative for this area, who put in a claim ticket.
“A week later, nothing resolved. Then, it was day after day we would call. Then, I would contact him daily and he would stop answering my calls and texts,” Wagner said.19 News called and emailed the representative communicating with Wagner the last few weeks.Wagner has since stopped using the service and said he just wants his money.
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