According to the city budget staff, there are several applications in process to fix that staffing issue. The goal is to be fully staffed in 7–8 months.
The Austin City Council continues to iron out priorities in the proposed budget. District six council member Mackenzie Kelly joined FOX 7 Austin's Rebecca Thomas to discuss.
To help further, council members proposed amendments to keep 911 callers working and get more on board "Just creating additional incentives mostly focused on retention for the 911 call center. This is just kind of creating another pay tier and making a handful of other changes so that we are keeping everybody, though we're not in any way discouraging someone from continuing to work at the normal call center," said Jose "Chito" Vela,
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